Subject: Order not shipped - 9613700586
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Mon, 30 Nov 2020 23:07:24 -0700 (MST)

Hi Team, 

Problem Statement: Late Shipping 
Order Date : Nov 12, 2020 
Order ID: 9613700586 
Tracking ID: No consignment 
Assistance Required: Need Cancellation 

Issue Description: Customer placed order on Nov 12, 2020 and till now customer has not received the order. As per the hybris there is no consignment for the order. We have received a reply on the child 1766379, that due to a technical glitch the AWB is not generating. 

Kindly assist with the processing of the refund. 

Regards, 
Nikhil.