Subject: Refund to be processed (6238898787)
From: Abhishek Bargaonkar <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 30 Nov 2020 16:52:14 -0700 (MST)

Hi Team, 

Parent Ticket: 1723515 
Child Ticket: 1730141 

Problem Statement: Refund Not Processed 
Order Date : Nov 04, 2020 
Order ID: 6238898787 
Return Tracking ID: RP1108200003402 
Assistance Required: Need Urgent refund 

Issue Description: Customer raised a return request for 02 items and as per customer she handed over all 02 items to the courier team and as per the courier team they delivered the items to the warehouse on Nov 10, 2020. 

But according to the hybris the refund has been not processed for 02 items, So we request you to check under RMA 1000142317 how many item has been received in our warehouse. 

Regards, 
Abhishek