Subject: Re: Collection Reference Request - 6216939869
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 30 Nov 2020 09:31:47 +0000

Dear Apoorv,     Thank you for contacting FarEye.     Please find the collection reference number for the shared AWB number.     K30D963       As your query has been addressed and resolved therefore, we are proceeding with the ticket closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.   You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/b93848e80a2378e49438a1d095f70e4b0ba36bc6999c9bb1a2d9658ccf445db7 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.     Thanks and Regards,     Skand Singh Technical Engineer | FarEye       Call: +91 70-6595-6595  || www.getfareye.com    Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.       
                           
                            On
                            Mon, 30 Nov at  2:23 PM
                            ,  Apoorv Joshi <[email-masked]>  wrote:
                             
 Hi Team, 
   
 With reference to the order number: 6216939869 
 AWB: 46386096886 
   
 Kindly assist in getting the Collection reference number for this tracking. Customer is trying to return one item since Sep, 2020 but unable to as courier is not collecting the item without the collection reference. 
   
 Please look into this on priority. Thank you for your help! 
   
 Regards, 
 Apoorv