Subject: Re: Collection Reference Request - 6210549008
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 30 Nov 2020 06:58:23 +0000

Dear Apoorv,     We would request you share the Return Order Number corresponding to the shared AWB so that we can check the case further as we couldn't find the record of the shared AWB in FarEye.        You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/652a62e7d639e2fafaa0d8941a4761042ce3e951f91452070b3ccc87a1c8a54d or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.     Thanks and Regards,     Skand Singh Technical Engineer | FarEye        Call: +91 70-6595-6595  || www.getfareye.com       Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.       
                           
                            On
                            Mon, 30 Nov at 12:22 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Apoorv, 
   
 Thank you for contacting FarEye. 
   
 We will share the collection reference number for the shared AWB. 

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/652a62e7d639e2fafaa0d8941a4761042ce3e951f91452070b3ccc87a1c8a54d or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
  Thanks and Regards, 

Skand Singh Technical Engineer | FarEye

   
   
Call: +91 70-6595-6595 
 || www.getfareye.com 

 

 Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message. 

 

                            On
                            Mon, 30 Nov at 11:10 AM
                            ,  Apoorv Joshi <[email-masked]>  wrote:
                             
 Hi Team, 
   
 With reference to the order number: 6210549008 
 AWB: 46385186260 
   
 Kindly assist in getting the collection reference for this. Customer is trying to return the items since last 3 months but unable to as no collection ref is getting assigned. 
   
 Thank you for your help! 
   
 Regards, 
 Apoorv