Subject: Refund RRN Request - 6481164567
From: Apoorv Joshi <[email-masked]>
To: PayFort Operations Team <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mohammad Shafeeque <[email-masked]>
Date: Sun, 29 Nov 2020 23:28:08 -0700 (MST)

Hi Team, 

With reference to the order number: 6481164567 
Request Token Number: 158676384700061200 
Authentication/Transaction ID: 703099 

Kindly share the "refund RRN" for this order, as we can see the refund has been successfully processed from our end for this on Aug 4, 2020 however, the customer is reporting they have not received this refund. Please find attached their Bank Statement for the same. 

Thank you for your help! 

Regards, 
Apoorv