Subject: Late refund
From: Mohamed Kamal <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Apoorv Joshi <[email-masked]>, seeta seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 29 Nov 2020 22:08:34 -0700 (MST)

Hi Team, 

Problem Statement: Late refund 

Order Date: Nov 5, 2020 
Order ID: 6239183077 
RMA: 1000155766 
Tracking ID: 46379190885 

Assistance Required: Need urgent Refund 

Issue Description: The customer reported that he returned the item but in the hybris the the return status is showing cancelled. 
​ 
As per the tracking we can see that the item has been returned to our warehouse on 19 Nov 2020. However, the refund still not processed. 

Please check and advice as customer waiting for refund. 

Thank you for your help 

Regards, 
Kamal