Subject: Re: Order not delivered to customer #6239089698
From: Samer Salmeh <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 29 Nov 2020 21:28:32 -0700 (MST)

Any update?? 

From: "Samer Salmeh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 23 November, 2020 09:42:48 
Subject: Order not recieved by customer #6239089698 

Hi Seeta 
​ 
Problem Statement: ( proof of delivery) 

Order number: [ callto:6229811506 | 6239089698 ] 
AWB: 46377321115 
​ 
Issue Description: the customer contacted us informing that he has not received his order but as per the hybris the order status is showing as delivered. We have escalated the case to Aramex for the proof of delivery and they have sent us picture of signature. 

Kindly check the case and let us know what action do we have to take in this case. 

Regards, 
Samer Salmeh