Subject: Late Shipping #6239600754
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Samer Salmeh <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, [email-masked]
Date: Sun, 29 Nov 2020 21:21:04 -0700 (MST)

Hi Team, 

With reference to order ID: 6239600754 
Tracking ID: CRDSAL0093423820 

Customer placed order on Nov 7, 2020 and till now he/she has not received the order. As per the hybris the order status is shipped on 07/11/2020, but according the courier company they did not receive the order. We request you to ship the order on priority basis. 

Regards, 
Fauzan 

From: "Samer Salmeh" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Friday, November 27, 2020 6:44:39 PM 
Subject: Late Shipping #6239600754 

Hi Team, 

Problem Statement: Late Shipping 
Order Date : Nov 7, 2020 
Order ID: 6239600754 
Tracking ID: CRDSAL0093423820 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on 07 Nov and till now he/she has not received the order. As per the hybris the order status is shipped on 07/11/2020, but according the courier company they did not receive the order. We request you to ship the order on priority basis. 

Kindly note: we have escalated to WH no response under ticket 1719830 

Hindly check and do the needful 
Regards, 
CS Team