Subject: Return process order #6238261478
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked]
Cc: Samer Salmeh <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Arish Laila <[email-masked]>, [email-masked]
Date: Sun, 29 Nov 2020 20:49:39 -0700 (MST)

Hi Team, 

With reference to tracking ID: RP1107200002805 
Order: 6238261478 

The return request was created on 07/11/2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 
Fauzan 

From: "Samer Salmeh" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, November 29, 2020 4:09:06 PM 
Subject: Return process order #6238261478 

Hi Team, 

we have escalated to LMG but no response 

Problem Statement: Late Collection 
Order Date : Nov 2, 2020 
Order ID: 6238261478 
Tracking ID: RP1107200002805 
​customer contact number: +966534351409 
Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 07/11/2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 
Samer