Subject: Refund is Not Processed
From: "Osam Thabit. Qaid" <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 29 Nov 2020 14:06:19 -0700 (MST)

​Hi Team, 

Problem Statement: Refund is not processed 
1- 
Order Date :​07-Nov-2020 
Order ID:​6239764146 
Tracking ID:​46378558984 

2- 
Order Date :26-Oct-2020 
Order ID:6236123585 
Tracking ID:46379196636 
Issue Description: Customer is asking for the refund of his orders and as per the hybris the return request has been cancelled for the tow orders, However the tracking id is showing that the items is delivered to the warehouse on 16 Nov 2020, kindly check and do the needful. 
Regards, 
Osam Qaid