Subject: Re: RE: order status update/ 2000334575
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 29 Nov 2020 20:31:46 +0000

Dear Imran/Vishwajeet,     We have published the Delivered status for the mentioned AWB to the API Gateway. Below sharing the Request Data that was sent to the API Gateway for your reference as well.        {   "customer_shipment_id": "200033457565999991",   "customer_shipment_status": "Delivered",   "customer_shipment_sub_status": "Deliveredtocustomer",   "change_in_customer_shipment_status": "TRUE",   "shipment_direction": "FORWARD",   "event_timestamp": "2020-11-02 15:01:00",   "entry_type": "Hybris",   "order_id": "2000334575",   "chargeable_weight": "0.38",   "scac": "ARA",   "seller_organization_code": "LMG_EGY",   "ship_node": "6599999",   "tracking_id": "43821058610",   "reference_number": "43821058610" }        You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/dc60b3e046b5ffc990380ef5a25e961f4a1095475e1b89202932dd58a57fc0c0 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.                      Thanks,     Shailesh Bisht,     Technical Engineer       FarEye- Enabling Digital Logistics Call: +91 70-6595-6595       7+ Mentions    Digital Disruptor    Recognized    Chicago   |   London   |   Dubai   |   Singapore   |   India                                              Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Sun, 29 Nov at  8:07 PM
                            ,  Mohd Imran <[email-masked]>  wrote:
                             
 Its 2nd November 2020 at 3:01 PM 

 

 

 

 

  
 From: Vishwajeet Singh <[email-masked]>
 
Sent: Saturday, November 28, 2020 8:59 PM 
To: FarEye Support <[email-masked]>; Mohd Imran <[email-masked]> 
Cc: Shatakshi Pandey <[email-masked]>; seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; [email-masked]; Escalations Dxbteam <[email-masked]> 
Subject: RE: RE: order status update/ 2000334575 

 

 Dear

@Mohd Imran Pl change the time stamp 

  

 

 

 
 Regards, 

 VJ 

 Supply Chain || Landmark Group 

 Landmark Tower, 18th Floor , Dubai Marina 

 UAE M     +971-585429874 

 UAE P      +971-45174259 

 KSA M     +966-596014307 

 

 

 
From: FarEye Support <[email-masked]>
 
Sent: Saturday, November 28, 2020 2:57 PM 
To: Mohd Imran <[email-masked]> 
Cc: Vishwajeet Singh <[email-masked]>; Shatakshi Pandey <[email-masked]>; seeta.seeta <[email-masked]>;
[email-masked]; 
[email-masked]; [email-masked];
[email-masked]; Escalations Dxbteam <[email-masked]>; Mohd Imran <[email-masked]> 
Subject: Re: RE: order status update/ 2000334575 

 

   

External email sender, please take precaution.

 

 

 Dear Vishwajeet, 

 

   

 
 We would request you to confirm the date and time at which we have to send the Delivered status update for the shared AWB number as it is not clear in the shared screenshot. 

 

   

 
 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/dc60b3e046b5ffc990380ef5a25e961f4a1095475e1b89202932dd58a57fc0c0 or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 

Thanks and Regards,

 

  

 

Skand Singh 
Technical Engineer | FarEye

 

 

 

 

 
 
Call: +91 70-6595-6595

 

 
 ||

www.getfareye.com

 

 

 

 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done,
 will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.

 

 

 

 
On Sat, 28 Nov at 1:54 PM
, Vishwajeet Singh <[email-masked]> wrote:

 

 
 Dear

@FarEye Support Team, 

 

 

 

 
 
Pl update the status & confirm once done.

 

 

 

 
Regards,

 

 
VJ

 

 
Supply Chain || Landmark Group

 

 
Landmark Tower, 18th Floor , Dubai Marina

 

 
UAE M     +971-585429874

 

 
UAE P      +971-45174259

 

 
KSA M     +966-596014307

 

 

 

 

 
 
 From: Mohd Imran <[email-masked]>
 
Sent: Saturday, November 28, 2020 10:38 AM 
To: Vishwajeet Singh <[email-masked]>; FarEye Support <[email-masked]> 
Cc: Shatakshi Pandey <[email-masked]>; seeta.seeta <[email-masked]>; Asjad Hussain <[email-masked]>;
 Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>;
 Escalations Dxbteam <[email-masked]> 
Subject: RE: order status update/ 2000334575 

 

 

 
 Hi

@FarEye Support

@Vishwajeet Singh, 

 

 

 
 Please update below order status as order delivered. 

 

 

 
 
Order # 2000334575

 

 
AWB # 43821058610

 

 

 

  

 

 

 

Regards,

 

 
 Mohd. Imran 

 
 
 Customer Support WEB TEAM. 

 
 
 Landmark Tower, Dubai 

 
 
 +971-45172116 

 

   

 

 
 
From: Apoorv Joshi <[email-masked]>
 
Sent: Friday, November 27, 2020 7:14 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Vishwajeet Singh <[email-masked]>; Mohd Imran <[email-masked]>; Shatakshi Pandey <[email-masked]>;
 seeta.seeta <[email-masked]>; Asjad Hussain <[email-masked]>; Shakeeb Arsalan <[email-masked]>;
 Fauzan Ahmad, Musalman <[email-masked]> 
Subject: Re: order status update/ 2000334575

 

 

 

 
 
External email sender, please take precaution.

 

 

 
 
Hi Team,

 

 

 

 

 
Please assist on the below case, order status still not updated.

 

 

 

 

 
Thank you for your help!

 

 

 

 

 
Regards,

 

 

Apoorv

 

 

 

 

 

 
From:
"Mohd Imran" <[email-masked]> 
To: "Vishwajeet Singh" <[email-masked]>, "Shatakshi Pandey" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Asjad Hussain" <[email-masked]>,
 "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, November 15, 2020 12:47:19 PM 
Subject: RE: order status update/ 2000334575

 

 

   

 

 
 
Hi Vishwajeet/Shatakshi,

 

 

 

 
 
Please update the order status as delivered on FarEye.

 

 

 

 

 
From: Apoorv Joshi <[email-masked]>
 
Sent: Sunday, November 15, 2020 2:24 AM 
To: Mohd Imran <[email-masked]> 
Cc: Vishwajeet Singh <[email-masked]>; Shatakshi Pandey <[email-masked]>; seeta.seeta <[email-masked]>;
 Asjad Hussain <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>;
 Fauzan Ahmad, Musalman <[email-masked]> 
Subject: Re: order status update/ 2000334575

 

 

 

 

 
 
External email sender, please take precaution.

 

 

 
 
Hi Imran,

 

 

 

 

 

 
 
Please advise if any update on the below case.

 

 

 

 

 

 
 
Thank you for your help!

 

 

 

 

 

 
 
Regards,

 

 

 
Apoorv

 

 

 

 

 

 

 
 
From:
"Mohd Imran" <[email-masked]> 
To: "Vishwajeet Singh" <[email-masked]>, "Shatakshi Pandey" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Asjad Hussain" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>,
 "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Fauzan Ahmad, Musalman"
 <[email-masked]> 
Sent: Thursday, November 12, 2020 3:30:26 PM 
Subject: RE: order status update/ 2000334575

 

 

 

 

 

 
 
Hi Vishwajeet/ Shatakshi,

 

 

 

 
 
Please get the below order updated as delivered. Customer confirming received the shipment.

 

 

 

 
 
Order # 2000334575

 

 
AWB # 43821058610

 

 

 

 

 
Regards,

 

 
 
Mohd. Imran

 

 
 
Customer Support WEB TEAM.

 

 
 
Landmark Tower, Dubai

 

 
 
+971-45172116

 

 

 

 

 

From: Apoorv Joshi <[email-masked]>
 
Sent: Thursday, November 12, 2020 5:41 AM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Asjad Hussain <[email-masked]>; Shakeeb Arsalan <[email-masked]>;
 Fauzan Ahmad, Musalman <[email-masked]> 
Subject: Re: order status update/ 2000334575

 

 

 

 

 
 
External email sender, please take precaution.

 

 

 
 
Hi Team,

 

 

 

 

 

 
 
Kindly assist in updating the order status. Customer has confirmed receiving this order.

 

 

 

 

 

 
 
Thank you for your help!

 

 

 

 

 

 
 
Regards,

 

 

 
Apoorv

 

 

 

 

 

 

 
 
From:
"Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv
 Joshi" <[email-masked]> 
Sent: Monday, November 2, 2020 8:33:17 PM 
Subject: order status update/ 2000334575

 

 

 

 

 

 

 

 

 
Hi Team,

 

 

 

 

 

with reference to order number: 2000334575

 

 

 
The customer has  received the order but the same is not updated on the hybris.

 

 

 

 

 

KIndly check and do the needful.

 

 

 

 

 

Regards,

 

 

 
Asjad.

 

 

 

 

 

 

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www.landmarkgroup.com

 

 

 
 
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 from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message,
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 disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message,
 or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither
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178453:211857

 

 

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