Subject: RE: Cancelled RMA// 2000288158
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, EGYWH ADMIN <[email-masked]>
Cc: Algaili Ahmed <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 29 Nov 2020 15:38:32 +0000

@EGYWH ADMIN<mailto:[email-masked]>

Can you please check if we receive any return for this order?

43820390320

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Sunday, November 29, 2020 7:59 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Algaili Ahmed <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Cancelled RMA// 2000288158
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to order #2000288158
RMA: 1000087604
Tracking ID: 43820390320

As per the Aramex website the items has been collected from customer and delivered to Conloc on 09 Nov 2020. However the RMA got cancelled, and there is not receiving data on BI Orcale. Kindly check and assist us to process the RMA.

Regards,
Fauzan

________________________________
From: "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 29, 2020 9:22:41 AM
Subject: Cancelled RMA// 2000288158

Hi Team,

The customer created a return request for one item and as per Aramex website the item has been delivered to WH but the RMA was cancelled. Kindly check on the following details and do the needful.

Order ID: 2000288158

Return tracking ID: 43820390320

RMA: 1000087604

Thank you for your help.

Regards,
Algaily.

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