Subject: RE: Refund issue // 6200655175
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: M Ataullah <[email-masked]>, Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Algaili Ahmed <[email-masked]>
Date: Sun, 29 Nov 2020 14:49:48 +0000

@Seeta Seeta<mailto:[email-masked]>

RRN # 018120206310

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Sunday, November 29, 2020 12:16 PM
To: Escalations Dxbteam <[email-masked]>
Cc: M Ataullah <[email-masked]>; Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Algaili Ahmed <[email-masked]>
Subject: Refund issue // 6200655175

External email sender, please take precaution.
Hi Team,

Kindly assist in the below case  raised by Syed as the refund follow on is accepted from our side on 26/06/2020 however customer claims that the he did not receive the amount and shared the bank details as well .
Kindly do the needful.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 27 October, 2020 12:40:15
Subject: Refund issue // 6200655175

Hi Team,

With reference to order# 6200655175

The customer shared us his bank account statement , claiming the amount of the returned items have not been refunded. Kindly check on this concern and attached file for your reference.
Please allow us to know the exact time that the refund has been processed or will be processed in case there is issue with order payment.

Thank you for your help.

Regards,
Syed.

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