Subject: RE: Refund Amount / 9606963899
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Rehan Khan <[email-masked]>
Date: Sun, 29 Nov 2020 14:20:50 +0000

@Seeta Seeta<mailto:[email-masked]>

Please process it as goodwill.

Mention the AWB number in the notes and RMA # in the old RMA field.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Sunday, November 29, 2020 11:08 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Rehan Khan <[email-masked]>
Subject: Re: Refund Amount / 9606963899

External email sender, please take precaution.
Hi Team,

Please check and assist us for the below case.

Thanks & Regards,
Seeta Kunwar
________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 6 November, 2020 05:42:43
Subject: Refund Amount / 9606963899

Hi Team,

The return items have been delivered to the warehouse. However, RMA has cancelled so this is the reason refund is not initiate, so we have escalated to the warehouse but still we have not received any response from their side.

So we request you please do the needful and help us to close this case as soon as possible.

Order Date: Oct 8, 2020
Order ID: 9606963899
Tracking ID: 46040459371
RMA: 1000088611

Ticket number - 1622181
Child Ticket number - 1640727

We are looking forward to your reply.

Regards
Rehan
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