Subject: RE: Late collection Case id - 1539371 Order Date : Sep 11, 2020 Order ID: 6223353383
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, ArishLaila <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Olm Riyadh <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, ksalmglogistics Rydconloc <[email-masked]>
Date: Sun, 29 Nov 2020 14:10:49 +0000

@ArishLaila<mailto:[email-masked]>

For your help please.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Sunday, November 29, 2020 10:02 AM
To: Jessie Caparas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Olm Riyadh <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; ksalmglogistics Rydconloc <[email-masked]>
Subject: Re: Late collection Case id - 1539371 Order Date : Sep 11, 2020 Order ID: 6223353383

External email sender, please take precaution.

Hi Jessie,

The items has not been collected yet. No action has been taken after 11/7/2020.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "jessie caparas" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Olm Riyadh" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Rydconloc Logistics" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 25 November, 2020 02:36:20
Subject: RE: Late collection  Case id - 1539371 Order Date : Sep 11, 2020 Order ID: 6223353383

@Olm Riyadh<mailto:[email-masked]>

Please do the needful asap

6223353383
RP1107201000712

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, November 25, 2020 12:25 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>>; Olm Riyadh <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late collection Case id - 1539371 Order Date : Sep 11, 2020 Order ID: 6223353383

External email sender, please take precaution.
Hi Team,

With respect to the AWB - RP1107201000712

Kindly assist us on the below collection as the agent has already raised it to the courier team and not getting any response on it.

Please note that it's been more than 15 days since the collection request has been created.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Rydconloc Logistics" <[email-masked]<mailto:[email-masked]>>, "Olm Riyadh" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 21 November, 2020 04:53:16
Subject: Re: Late collection  Case id - 1539371 Order Date : Sep 11, 2020 Order ID: 6223353383

Hi Team,

Kindly arrange the collection on a priority.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 21 November, 2020 04:49:56
Subject: Late collection  Case id - 1539371 Order Date : Sep 11, 2020 Order ID: 6223353383

Hi Team,

Please note that the customer is still waiting for the collection.

Problem Statement: Late collection

Case id - 1539371
Order Date : Sep 11, 2020
Order ID: 6223353383
Tracking ID: RP1107201000712
Assistance Required: Need urgent collection

Issue Description: Customer raised a return request on Sep 19, 2020. But the item still not collected.

We have again created a return request and kindly collect the item on priority.

Thank you for your help!

Regards,
Manish

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com