Subject: RE: Callback to be arranged(9612735845)
From: Akshay Berry <[email-masked]>
To: Jessie Caparas <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Abhishek Bargaonkar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 29 Nov 2020 13:53:16 +0000

Hi @Jessie<mailto:[email-masked]>,

The customer has been contacted and case closed.

@seeta.seeta<mailto:[email-masked]> Please raise it to the content team and ask for a voucher for AED 10 valid for 3 months as a compensation for the shipping charges for the next purchase.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Jessie Caparas <[email-masked]>
Sent: Sunday, November 29, 2020 4:51 PM
To: seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Akshay Berry <[email-masked]>
Cc: Abhishek Bargaonkar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RE: Callback to be arranged(9612735845)
Importance: High

@Akshay Berry<mailto:[email-masked]>

For your help please.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 29, 2020 12:59 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Callback to be arranged(9612735845)

External email sender, please take precaution.
Hi Team,

Kindly arrange the call-back for the customer.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 22 November, 2020 00:24:48
Subject: Callback to be arranged(9612735845)

Hi Team,

With reference to order number 9612735845.

Customer received this item partially 162204614 - - Juniors Printed Sweat Top and Textured Skirt without the Skirt. Customer is asking us to send the missing item or asking to waive off the delivery charges for her next order.

As we have chacked that the item is no out of stock at our website and customer is very irate with this issue. We would request you to please arrange a callback for the customer.

Customer name: Jayapradha M.

Customer Contact number; 0507696356

Thank you for your help!

Regards,
Abhishek

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