Subject: RE: Refund to process for Cancelled RMA
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, LMG OMS <[email-masked]>, "Vijay mandal (TCS)" <[email-masked]>
Cc: asjad hussain <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 29 Nov 2020 13:26:01 +0000

@LMG OMS<mailto:[email-masked]> @Vijay mandal (TCS)<mailto:[email-masked]>

Please disregard the below email.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Sunday, November 29, 2020 5:46 AM
To: LMG OMS <[email-masked]>; Vijay mandal (TCS) <[email-masked]>
Cc: asjad hussain <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Refund to process for Cancelled RMA

External email sender, please take precaution.
Hi Team,
​
Problem Statement:  RMA Cancelled
Order Date : ​Nov 13, 2020
Order ID: ​6241840638
Return Tracking ID: RP1118200002063
Assistance Required: Need Urgent ​Refund
​
Issue Description: As per the hybris the RMA cancelled and as per the return tracking id the item shows delivered back to the warehouse on Nov 21, 2020. We have checked in the BI Oracle there is no receiving data for the return.
​
Kindly assist us in processing the refund for this RMA: 1000179155

Thanks & Regards,
Seeta Kunwar
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