Subject: RE: My credit issue(7402324350)
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Abhishek Bargaonkar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 29 Nov 2020 13:24:16 +0000

Hi Seeta,

As per the ticket, customer wanted a bank transfer refund.

What is the customer saying now?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Sunday, November 29, 2020 1:52 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Abhishek Bargaonkar <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: My credit issue(7402324350)

External email sender, please take precaution.
Hi Team,

Kindly assist us in below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 29 November, 2020 03:20:10
Subject: My credit issue(7402324350)

Hi Team,

With reference to order number 7402324350, customer refund was processed in my credits.

Custome emailed us on Nov 21, 2020 regarding that his refund was not reflecting in my credits. We have raised the jira for issue.Jira team has reponded that under this Jira Ticket : https://landmark.atlassian.net/browse/REL-124885 the my credits has been deactivated.

We would request you to please check and assist us in closing below case.

Regards,
Abhishek

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com