Subject: RE: Pricing issue(6240867501)
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Abhishek Bargaonkar <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 29 Nov 2020 12:55:03 +0000

Hi Seeta,

Go ahead and issue a voucher for the price difference.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Sunday, November 29, 2020 1:20 AM
To: Escalations Dxbteam <[email-masked]>
Cc: Abhishek Bargaonkar <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Pricing issue(6240867501)

External email sender, please take precaution.
Hi Team,

Any update on below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 21 November, 2020 08:38:49
Subject: Fwd: Pricing issue(6240867501)

Hi Team,

Kindly assist in below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 16 November, 2020 22:36:32
Subject: Pricing issue(6240867501)

Hi Team,

With reference to order number 6240867501. Customer ordered this item  - - Being Human Printed Mid Waist Jog Pants with Elasticised Waistband with item id 161980825.

Customer has been charged SAR 80 for the item after 50% discount and original price for the item on website is SAR 159. When customer received the order tag price for the item was  SAR 111.3.

Pictures shared by the customer has been attached for your reference. Customer is saying that if the price tag is for SAR 111.3  and he bought it on 50% discount. Now customer wants the refund for the difference amount which would be SAR 24.35

Kindly check and do advise for further process.

Regards,
Abhishek Borgaonkar

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