Subject: Transfer My credit deleted amount to bank account Order ID: 6217329487
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 29 Nov 2020 04:31:00 -0700 (MST)

Hi Team 

Problem Statement : Refund approval 

Order Date : Aug 20, 2020 
Order ID: [ callto:8380706406 | 6217329487 ] 
Tracking ID :RP1111200002961 
RMA: [ callto:1000122535 | 1000149103 ] 
Total Price : 68.4 

Issue Description : The Customer placed the order on Aug 20, 2020 , The customer says that he does not want the refund in his my credit and wants it as cash to his bank account . 

Case history : The customer reached out to us on 20/11/2020 . and we have raised the issue to tech team and they have removed my credit. 

Customer's history : the customer is with us since 12/24/18 and this is his 9th order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Regards, 
Ebrahim Hageb