Subject: RE: RE: Order status not updated case id - 1757631 Order Date :Oct 29, 2020 Order ID:6236918083
From: Vishwajeet Singh <[email-masked]>
To: FarEye Support <[email-masked]>, Jessie Caparas <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Sun, 29 Nov 2020 11:19:46 +0000

Dear @FarEye Support<mailto:[email-masked]> Team,

Pl change the status & confirm once done.

Regards,
VJ
Supply Chain || Landmark Group
Landmark Tower, 18th Floor , Dubai Marina
UAE M     +971-585429874
UAE P      +971-45174259
KSA M     +966-596014307

From: FarEye Support <[email-masked]>
Sent: Sunday, November 29, 2020 2:32 PM
To: Jessie Caparas <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Vishwajeet Singh <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; [email-masked]
Subject: Re: RE: Order status not updated case id - 1757631 Order Date :Oct 29, 2020 Order ID:6236918083

External email sender, please take precaution.
Dear Jessie,

Thankyou for contacting FarEye.

@vishwajeet please provide your approval, so that we can proceed further.

Thanks for your kind cooperation.

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/9714cc54e73d67603881cb40c66d06c986f4850c4c0966e08bfedcd9d4d235d4<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2Fpublic%2Ftickets%2F9714cc54e73d67603881cb40c66d06c986f4850c4c0966e08bfedcd9d4d235d4&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C022f1246c741433fc67208d894520835%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637422427332260928%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=EyIADYzkUYnhLiimxDDJAVoPjdRCrEG622Z8t8Bxo2w%3D&reserved=0> or please log in to the FarEye Support portal on https://fareye.freshdesk.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffareye.freshdesk.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C022f1246c741433fc67208d894520835%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637422427332260928%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=rZ6bBba7aUJSbcPQUcZuQ6FXNNR3KeaLlVonKhr289A%3D&reserved=0> to check the details.
Thanks,
Shambhavi Singh,
Technical Engineer

FarEye- Enabling Digital Logistics<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.getfareye.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C022f1246c741433fc67208d894520835%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637422427332270922%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2BFQVVOhQfhi%2BCu5pmuNDAwpCf98ncvyAoKiGb5c1Ul8%3D&reserved=0>
Call: +91 70-6595-6595
[FarEye]
[gartner]
7+ Mentions
[gartner]
Digital Disruptor
[gartner]
Recognized
Chicago   |   London   |   Dubai   |   Singapore   |   India

[facebook]<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2FGetFarEye%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C022f1246c741433fc67208d894520835%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637422427332270922%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=m244l6Hm%2BzJZ6TvLFkFsJgKA8gZEz8KWxTft3YJSCsQ%3D&reserved=0>
[Youtube]<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Ffareyeinaction&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C022f1246c741433fc67208d894520835%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637422427332280912%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=o%2BiET2%2BYUmk7DS76IYxR%2BVLI3eQR1EJxxiqMw3PuCQM%3D&reserved=0>
[Twitter]<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Ffareye&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C022f1246c741433fc67208d894520835%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637422427332280912%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=5YFizrAuSkNbTvqYMxU0VN%2BAsUrHtOrApEpXMDo%2BVsI%3D&reserved=0>
[Linkedin]<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffareye%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C022f1246c741433fc67208d894520835%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637422427332290905%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=TXNzVpQSsSbUNaWfpXUFiH6xh9sPvRHt6KjUZA5C1sk%3D&reserved=0>

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.
On Sun, 29 Nov at 3:55 PM , Jessie Caparas <[email-masked]<mailto:[email-masked]>> wrote:
@FarEye Support<mailto:[email-masked]>

Please initiate RTO.

11/11/2020        10:41

[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjQwODI0MDQ1MDEsImRvbWFpbiI6ImZhcmV5ZS5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MjExODU3fQ.N95FG4h20nxDRvxwaYAs5uW-wpXwhiYO5T68Pqr_IKE]

@Vishwajeet Singh<mailto:[email-masked]> for your approval please.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, November 28, 2020 5:22 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order status not updated case id - 1757631 Order Date :Oct 29, 2020 Order ID:6236918083

External email sender, please take precaution.
Hi Team,

Kindly assist in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, November 28, 2020 6:51:16 PM
Subject: Order status not updated  case id - 1757631 Order Date :Oct 29, 2020 Order ID:6236918083

Hi Team,

Problem Statement: Order status not updated

case id - 1757631
Order Date :Oct 29, 2020
Order ID:6236918083
Tracking ID:CRDSAL0088865920

Assistance Required: update the order status as not delivered so that the refund can be processed.

Issue Description: The order status as per the tracking is - return to origin from 11/11/2020.

Regards,

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cvishwajeet.singh%40landmarkgroup.com%7C022f1246c741433fc67208d894520835%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637422427332290905%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=UaOo3C4%2Fd8JXsFp0O8sR1TBiHLIYGRVnW6gpH3H0REc%3D&reserved=0>
178746:211857
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com