Subject: Refund Not Processed #6237104749
From: Samer Salmeh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 29 Nov 2020 03:52:57 -0700 (MST)

Hi Team, 

We have escalated to WH under ticket 1721211 no respone. 

Problem Statement: Refund Not Processed 
Order Date : Oct 29, 2020 
Order ID: 6237104749 
Return Tracking ID: 46376419843 
RMA: 1000124519 
Items : 162162215 - 161534907- 161536304 
Assistance Required: Process the refund as soon as possible. 

Issue Description: Customer raised a return request for 3 items on 03/11/2020, and he returned the items but according to the hybris the refund has been not processed yet, So we request you to check under RMA 1000124519 and kindly process the refund as soon as possible. 

Regards, 
CS Team