Subject: Re: Late refund
From: Mohamed Kamal <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, seeta seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 29 Nov 2020 03:44:19 -0700 (MST)

any update regarding this issue 

From: "Mohamed Kamal" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "seeta seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 26 November, 2020 18:21:12 
Subject: Late refund 

Hi Team, 

Problem Statement: Late refund 

Order Date:04-Oct-2020 
Order ID: 2000243403 
RMA: 1000041970 
Tracking ID: 43818919196 

Assistance Required: Need urgent Refund 

Issue Description: The customer reported that he returned the item but in the hybris the the return status is showing cancelled. 
​ 
As per the tracking we can see that the item has been returned to our warehouse on 09 Nov 2020. However, the refund still not processed. 

Please check and advice as customer waiting for refund. 

Thank you for your help 

Regards, 
Kamal