Subject: Re: Order not shipped - 9610416487
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Sun, 29 Nov 2020 00:13:13 -0700 (MST)

Hi Team, 

Kindly assist with this one. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Friday, 20 November, 2020 16:04:16 
Subject: Order not shipped - 9610416487 

Dear Team, 

Problem Statement: Late Shipping 
Order Date : 27/10/2020 
Order ID: 9610416487 
Tracking ID: N.A 
Assistance Required: Need Urgent Delivery 

Issue Description: As per the Hybris there is no consignment details. We have raised a child ticket 1714686, but the ticket is closed stating that the item was not received from the concept and hence not shipped. 

Kindly arrange the delivery/refund asap. 

Regards, 
Nikhil