Subject: Late Collection - 9611311015
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Sat, 28 Nov 2020 23:24:03 -0700 (MST)

Hi Team, 

Problem Statement: Late Collection 
Order Date : Oct 31, 2020 
Order ID: 9611311015 
Return Tracking ID: RP110320000698 
Assistance Required: Need urgent collection 

Issue Description: The customer has contacted us and asking for the collection to be arranged again. The return request was raised on Nov 03. After multiple escalations the collection is still pending. 

Kindly assist with the collection. 

Thanks & Regards, 
Seeta Kunwar