Subject: Re: Late collection Case id - 1539371 Order Date : Sep 11, 2020 Order ID: 6223353383
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Olm Riyadh <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Rydconloc Logistics <[email-masked]>
Date: Sat, 28 Nov 2020 23:02:16 -0700 (MST)

Hi Jessie, 

The items has not been collected yet. No action has been taken after 11/7/2020. 

Thanks & Regards, 
Seeta Kunwar 

From: "jessie caparas" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Olm Riyadh" <[email-masked]> 
Cc: "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Rydconloc Logistics" <[email-masked]> 
Sent: Wednesday, 25 November, 2020 02:36:20 
Subject: RE: Late collection Case id - 1539371 Order Date : Sep 11, 2020 Order ID: 6223353383 

[ mailto:[email-masked] | @Olm Riyadh ] 

Please do the needful asap 

6223353383 

RP1107201000712 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Seeta Seeta <[email-masked]> 
Sent: Wednesday, November 25, 2020 12:25 AM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; ksalmglogistics Rydconloc <[email-masked]>; Olm Riyadh <[email-masked]> 
Subject: Re: Late collection Case id - 1539371 Order Date : Sep 11, 2020 Order ID: 6223353383 

External email sender, please take precaution. 

Hi Team, 

With respect to the AWB - RP1107201000712 

Kindly assist us on the below collection as the agent has already raised it to the courier team and not getting any response on it. 

Please note that it's been more than 15 days since the collection request has been created. 

Thanks & Regards, 
Seeta Kunwar 

From: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Rydconloc Logistics" < [ mailto:[email-masked] | [email-masked] ] >, "Olm Riyadh" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 21 November, 2020 04:53:16 
Subject: Re: Late collection Case id - 1539371 Order Date : Sep 11, 2020 Order ID: 6223353383 

Hi Team, 

Kindly arrange the collection on a priority. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 21 November, 2020 04:49:56 
Subject: Late collection Case id - 1539371 Order Date : Sep 11, 2020 Order ID: 6223353383 

Hi Team, 

Please note that the customer is still waiting for the collection. 

Problem Statement: Late collection 

Case id - 1539371 

Order Date : Sep 11, 2020 

Order ID: 6223353383 

Tracking ID: RP1107201000712 

Assistance Required: Need urgent collection 

Issue Description: Customer raised a return request on Sep 19, 2020. But the item still not collected. 

We have again created a return request and kindly collect the item on priority. 

Thank you for your help! 

Regards, 

Manish 

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