Subject: Re: Late Collection Case id - 1702675 Order Date: 11/7/2020 Order ID: 9612828127
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Sat, 28 Nov 2020 22:55:29 -0700 (MST)

Hi Team, 

Kindly assist us on the below collection as we are not getting any response from the courier team. 

Thanks & Regards, 
Seeta Kunwar 

From: "Seeta Seeta" <[email-masked]> 
To: "vaibhav ohri" <[email-masked]>, "Dipesh Regmi" <[email-masked]>, "ashish karini" <[email-masked]>, "anwar panery" <[email-masked]> 
Cc: "Fauzan Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, 24 November, 2020 23:46:07 
Subject: Re: Late Collection Case id - 1702675 Order Date: 11/7/2020 Order ID: 9612828127 

Hi Team, 

With respect to AWB - RP111020001921 

Please note the customer has informed us that he is going to leave the country this week and hence he requested for the same to arrange the collection in this week only. 

We request you to please do the needful on a priority it's been more that 15 days since the collected request has been generated. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, 24 November, 2020 23:40:23 
Subject: Late Collection Case id - 1702675 Order Date: 11/7/2020 Order ID: 9612828127 

Hi Team, 

Any update on the below collection. 

Problem Statement: What is the issue (Late Collection) Courier Team 

Case id - 1702675 
Order Date: 11/7/2020 
Order ID: 9612828127 
Tracking ID: RP111020001921 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 10/10/2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 
Manish