Subject: Cancelled RMA// 2000288158
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Algaili Ahmed <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 28 Nov 2020 20:58:34 -0700 (MST)

Hi Team, 

With reference to order # 2000288158 
RMA: 1000087604 
Tracking ID: 43820390320 

As per the Aramex website the items has been collected from customer and delivered to Conloc on 09 Nov 2020 . However the RMA got cancelled, and there is not receiving data on BI Orcale. Kindly check and assist us to process the RMA. 

Regards, 
Fauzan 

From: "Algaili Ahmed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, November 29, 2020 9:22:41 AM 
Subject: Cancelled RMA// 2000288158 

Hi Team, 

The customer created a return request for one item and as per Aramex website the item has been delivered to WH but the RMA was cancelled. Kindly check on the following details and do the needful. 

Order ID: 2000288158 

Return tracking ID: 43820390320 

RMA: 1000087604 

Thank you for your help. 

Regards, 
Algaily.