Subject: MIssing Item #6245690652
From: Samer Salmeh <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 28 Nov 2020 20:41:35 -0700 (MST)

Hi Team, 

Problem Statement: Missing items 
Order Date : Nov 22, 2020 
Order ID: 6245690652 
Tracking ID:46382651276 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 5 items but as per the customer he/she has only received 3 items, Under the consignment details we can see that all 5 items has been shipped/Delivered from our side. 

Customer history: Customer history: 2 items out of 5 is missing, customer reported the issue first time as per history. 

The missing item are: 161634236 and 161671152 the cost of the items are: SAR 263.00 and SAR 209.00. 
Regards, 
Samer