Subject: Re: Collection Pending - Oder ID 6229572709
From: Seeta Seeta <[email-masked]>
To: malik ismail <[email-masked]>
Cc: jessie caparas <[email-masked]>, Olm Riyadh <[email-masked]>, Bm olmriyadh <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>, Fauzan Musalman <[email-masked]>, Rydconloc Logistics <[email-masked]>, Suvadeep Saha <[email-masked]>, ArishLaila <[email-masked]>
Date: Sat, 28 Nov 2020 20:23:08 -0700 (MST)

Hi Team, 

Any update? 

Thanks & Regards, 
Seeta Kunwar 

From: "Seeta Seeta" <[email-masked]> 
To: "malik ismail" <[email-masked]> 
Cc: "jessie caparas" <[email-masked]>, "Olm Riyadh" <[email-masked]>, "Bm olmriyadh" <[email-masked]>, "Ramesh Gottimukkala" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Rydconloc Logistics" <[email-masked]>, "Suvadeep Saha" <[email-masked]>, "ArishLaila" <[email-masked]> 
Sent: Wednesday, 25 November, 2020 12:38:01 
Subject: Re: Collection Pending - Oder ID 6229572709 

Hi Team, 

Any update, the customer is irate and threatening to escalate the issue. 

Thanks & Regards, 
Seeta Kunwar 

From: "malik ismail" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "jessie caparas" <[email-masked]>, "Olm Riyadh" <[email-masked]>, "Bm olmriyadh" <[email-masked]> 
Cc: "Ramesh Gottimukkala" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Rydconloc Logistics" <[email-masked]>, "Suvadeep Saha" <[email-masked]>, "ArishLaila" <[email-masked]> 
Sent: Sunday, 22 November, 2020 22:41:25 
Subject: RE: Collection Pending - Oder ID 6229572709 

Hi [ mailto:[email-masked] | 
@Olm Riyadh ] , [ mailto:[email-masked] | 
@Bm olmriyadh ] , 

Please arrange pickup ASAP. 

RP1019200002124 

Regards, 

Malik 

From: Seeta Seeta <[email-masked]> 
Sent: Sunday, November 22, 2020 7:49 AM 
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]> 
Cc: Ramesh Gottimukkala <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Musalman <[email-masked]>; ksalmglogistics Rydconloc <[email-masked]>; Suvadeep Saha <[email-masked]>; ArishLaila <[email-masked]> 
Subject: Re: Collection Pending - Oder ID 6229572709 

External email sender, please take precaution. 

Hi Team, 

Can you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Rydconloc Logistics" < [ mailto:[email-masked] | [email-masked] ] >, "ArishLaila" < [ mailto:[email-masked] | [email-masked] ] >, "Suvadeep Saha" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Ramesh Gottimukkala" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, November 18, 2020 2:52:13 AM 
Subject: Re: Collection Pending - Oder ID 6229572709 

Hi Team, 

Please note that no action has been taken after 10/22/2020 on the below collection as per the tracking status and the customer is still chasing us for the same. 

Thanks & Regards, 
Seeta Kunwar 

From: "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Rydconloc Logistics" < [ mailto:[email-masked] | [email-masked] ] >, "ArishLaila" < [ mailto:[email-masked] | [email-masked] ] >, "Suvadeep Saha" < [ mailto:[email-masked] | [email-masked] ] >, "Ramesh Gottimukkala" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 28 October, 2020 06:24:59 
Subject: Collection Pending - Oder ID 6229572709 

Hi Team, 

With reference to Tracking ID: RP1019200002124 

Order: 6229572709 

The returned request created on Oct-19-2020 . So we request you to arrange a collection asap. 

Regards, 

Fauzan 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, October 27, 2020 11:29:47 PM 
Subject: Collection Pending - Oder ID 6229572709 

Dear Team, 

Kindly assist with the collection. The collection is pending since Oct 05. 

Problem Statement: Late Collection 

Order Date : Oct 02, 2020 

Order ID: 6229572709 

Return Tracking ID: RP1019200002124 

Assistance Required: Need urgent collection 

Issue Description: We have created a new return request but the refund is pending since Oct 05. Kindly arrange the collection asap. 

Regards, 

Nikhil. 

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