Subject: Store refund issue/ 6236925019
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, asjad hussain <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 28 Nov 2020 17:35:41 -0700 (MST)

Hi Team, 

With reference to order # 6236925019 

The customer is claiming that he returned the item( 162549337 - Jaguar - Jaguar Classic Gold Eau De Toilette Vaporisateur for Men - 100 m) 2 Quantity at the store but the refund is processed only for the one quantity. 

Kindly assist us to process the refund. 

Regards, 
Fauzan 

From: "asjad hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, November 29, 2020 6:00:58 AM 
Subject: Store refund issue/ 6236925019 

Hi Team, 
With reference to order number: 6236925019 
Order date: Oct 29, 2020 
Item: 162549337 - Jaguar - Jaguar Classic Gold Eau De Toilette Vaporisateur for Men - 100 m, SAR168.00 
Store name: Centrepoint Al-amir Sultan -Jeddah 

The customer is claiming that he returned the item( 162549337 - Jaguar - Jaguar Classic Gold Eau De Toilette Vaporisateur for Men - 100 m) 2 Quantity but the refund is processed only for the one quantity. 

Kindly check and do the needful. 

Regards, 
Asjad.