Subject: Fwd: Refund to be process(9604354044)
From: Seeta Seeta <[email-masked]>
To: malik ismail <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 28 Nov 2020 16:43:33 -0700 (MST)

Hi Malik, 

Kindly assist us in closing below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Sent: Sunday, 29 November, 2020 05:10:49 
Subject: Refund to be process(9604354044) 

Hi Team, 

With reference to order number: 9604354044.Customer refund rejected in hybirs and processed again on Oct 20, 2020. However, Custome did not received the refund yet in his account. We did raise Jira under this ticket https://landmark.atlassian.net/browse/REL-127035. Jira team has asked to get the refund processed manually. 

Customer attached the bank statement and refund is not reflecting in it. 

Kindly assist in closig the case. 

Regards, 
Abhishek