Subject: RE: RMA Cancelled #6243026247
From: Malik Ismail <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 28 Nov 2020 22:12:50 +0000

@Fauzan  Ahmad . Musalman<mailto:[email-masked]> – refund processed.

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Saturday, November 28, 2020 11:08 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: RMA Cancelled #6243026247
Importance: High

External email sender, please take precaution.
Hi Team.

Problem Statement: ​RMA Cancelled
Order Date : Nov 16, 2020
Order ID:  6243026247
Return Tracking ID: 46381326703
RMA: 1000179895
Assistance Required: Need refund for customer.
Issue Description: ​As per the Aramex website the items has been collected from customer and delivered to Conloc on 24 Nov 2020. However the RMA got cancelled, and there is not receiving data on BI Orcale. Kindly check and assist us to process the RMA.

Regards,
Fauzan

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 29, 2020 12:24:41 AM
Subject: RMA Cancelled  #6243026247

Hi Team.

Problem Statement: ​RMA Cancelled
Order Date : Nov 16, 2020
Order ID:  6243026247
Return Tracking ID: 46381326703
Assistance Required: Need refund for customer.
Issue Description: ​As per the Aramex website the items has been collected from customer and delivered to Conloc on 24 Nov 2020. However the RMA got cancelled, and there is not receiving data on BI Orcale. Kindly check and assist us to process the RMA.

Regards,
Fauzan

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