Subject: RMA Cancelled #6243026247
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 28 Nov 2020 12:08:02 -0700 (MST)

Hi Team. 

Problem Statement: ​RMA Cancelled 
Order Date : Nov 16, 2020 
Order ID: 6243026247 
Return Tracking ID: 46381326703 
RMA: 1000179895 
Assistance Required: Need refund for customer. 
Issue Description: ​As per the Aramex website the items has been collected from customer and delivered to Conloc on 24 Nov 2020 . However the RMA got cancelled, and there is not receiving data on BI Orcale. Kindly check and assist us to process the RMA. 

Regards, 
Fauzan 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, November 29, 2020 12:24:41 AM 
Subject: RMA Cancelled #6243026247 

Hi Team. 

Problem Statement: ​RMA Cancelled 
Order Date : Nov 16, 2020 
Order ID: 6243026247 
Return Tracking ID: 46381326703 
Assistance Required: Need refund for customer. 
Issue Description: ​As per the Aramex website the items has been collected from customer and delivered to Conloc on 24 Nov 2020 . However the RMA got cancelled, and there is not receiving data on BI Orcale. Kindly check and assist us to process the RMA. 

Regards, 
Fauzan