Subject: New comment - [#1625191] Re: تم تأكيد طلبك للاستلام من المتجر
From: Centrepoint <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 28 Nov 2020 13:58:03 +0000

There is a new comment in the ticket submitted by Noor.huwaidy.alrashidy to HelpCPAE   Comment added by : Seeta Kunwar  Comment Content:  <div style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000">
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<div>Hi Team,</div>
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<div>Kindly note that this order is ready to be shipped since <strong>05-Aug-2020</strong>, still not update on the Hybris, the customer chasing his refund, so kindly mark it as NDR or update as ready for pickup ASAP.</div>
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<div>Thanks &amp; Regards,<br>Seeta Kunwar</div>
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<div>From: "ecom cskuwait" &lt;[email-masked]&gt;<br><b>To: </b>"youraj kinhikar" &lt;[email-masked]&gt;, "cp alrai" &lt;[email-masked]&gt;, "Mohamed Mahmoud" &lt;[email-masked]&gt;<br><b>Cc: </b>"escalations dxbteam" &lt;[email-masked]&gt;, "Shakeeb Arsalan" &lt;[email-masked]&gt;, "Seeta Seeta" &lt;[email-masked]&gt;, "Fauzan Musalman" &lt;[email-masked]&gt;, "Apoorv Joshi" &lt;[email-masked]&gt;, "Centrepoint" &lt;[email-masked]&gt;, "Sachin Maheshwari" &lt;[email-masked]&gt;, "jessie caparas" &lt;[email-masked]&gt;, "midhun madhu" &lt;[email-masked]&gt;<br><b>Sent: </b>Wednesday, 18 November, 2020 11:31:46<br><b>Subject: </b>RE: [#1625191] - Re: تم تأكيد طلبك للاستلام من المتجر<br>

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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Dear sir ,</span></div>
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please be informed the order already escalated to cs team waiting for approval
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<div class="MsoNormal">Thanks &amp; Regards,</div>
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<div class="MsoNormal">Siva Prasad</div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Youraj Kinhikar &lt;[email-masked]&gt;
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<b>Sent:</b> 16 November 2020 15:09<br>
<b>To:</b> cp alrai &lt;[email-masked]&gt;; Mohamed Mahmoud &lt;[email-masked]&gt;; Midhun Madhu &lt;[email-masked]&gt;; ecom cskuwait &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Shakeeb Arsalan &lt;[email-masked]&gt;; seeta.seeta &lt;[email-masked]&gt;; Fauzan Ahmad, Musalman &lt;[email-masked]&gt;; Apoorv Joshi &lt;[email-masked]&gt;; Centrepoint
 &lt;[email-masked]&gt;; Sachin Maheshwari &lt;[email-masked]&gt;; Jessie Caparas &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#1625191] - Re: تم تأكيد طلبك للاستلام من المتجر</span>
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<div class="MsoNormal"><span lang="EN-US" style="mso-fareast-language:EN-US"><a id="OWAAM271E2E07710147E6AC56C92B04D44F73" href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Midhun Madhu</span></a><a id="OWAAM9319A8BBE2F34AEC9E031DCF17C7DD2C" href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@ecom
 cskuwait</span></a> please check and close</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> cp alrai &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> 16 November 2020 15:08<br>
<b>To:</b> Mohamed Mahmoud &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Youraj Kinhikar &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Shakeeb Arsalan &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; seeta.seeta &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
 Fauzan Ahmad, Musalman &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Apoorv Joshi &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
 Sachin Maheshwari &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Jessie Caparas &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#1625191] - Re: </span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>تم تأكيد طلبك للاستلام من المتجر</span><span lang="EN-US"></span>
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<div class="MsoNormal"><span lang="EN-US" style="color:#2E75B6">Dear Sir,</span></div>
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<span lang="EN-US" style="color:#2E75B6">Please be informed that order number
</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#2E75B6'>8395769569
</span><span lang="EN-US" style="color:#2E75B6">we didn’t received  at store.</span>
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<div class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Thanks</span></div>
<div class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Sharween.</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Mohamed Mahmoud
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<b>Sent:</b> Monday, November 16, 2020 2:45 PM<br>
<b>To:</b> Youraj Kinhikar &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; cp alrai &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Shakeeb Arsalan &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; seeta.seeta &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
 Fauzan Ahmad, Musalman &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Apoorv Joshi &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
 Sachin Maheshwari &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Jessie Caparas &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#1625191] - Re: </span><span lang="AR-SA" dir="RTL" style='font-family:"Arial",sans-serif'>تم</span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>
</span><span lang="AR-SA" dir="RTL" style='font-family:"Arial",sans-serif'>تأكيد</span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>
</span><span lang="AR-SA" dir="RTL" style='font-family:"Arial",sans-serif'>طلبك</span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>
</span><span lang="AR-SA" dir="RTL" style='font-family:"Arial",sans-serif'>للاستلام</span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>
</span><span lang="AR-SA" dir="RTL" style='font-family:"Arial",sans-serif'>من</span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>
</span><span lang="AR-SA" dir="RTL" style='font-family:"Arial",sans-serif'>المتجر</span><span lang="EN-US"></span>
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<div class="MsoNormal"><span lang="EN-US"><a href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style="text-decoration:none">@cp alrai</span></a>,</span></div>
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<div class="MsoNormal"><span lang="EN-US">Can we get an update on this please.</span></div>
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<div class="MsoNormal"><span lang="EN-US">Thanks</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Youraj Kinhikar &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Sunday, November 8, 2020 10:36 AM<br>
<b>To:</b> Jessie Caparas &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Sachin Maheshwari &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
 seeta.seeta &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Shakeeb Arsalan &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Apoorv Joshi &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
 Fauzan Ahmad, Musalman &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; cp alrai &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#1625191] - Re: </span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>تم تأكيد طلبك للاستلام من المتجر</span><span lang="EN-US"></span>
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<div class="MsoNormal"><span lang="EN-US"> </span></div>
<div class="MsoNormal"><span lang="EN-US"><a id="OWAAM340A87C6856844B1A598E179AF5E625A" href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@cp alrai</span></a> please check and revert</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Jessie Caparas &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> 08 November 2020 09:17<br>
<b>To:</b> Youraj Kinhikar &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Sachin Maheshwari &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
 seeta.seeta &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Shakeeb Arsalan &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Apoorv Joshi &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;;
 Fauzan Ahmad, Musalman &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#1625191] - Re: </span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>تم تأكيد طلبك للاستلام من المتجر</span><span lang="EN-US"><br>
<b>Importance:</b> High</span>
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<div class="MsoNormal"><span lang="EN-US"><a id="OWAAMCDE19499019747E0B0DCFD0B45D31245" href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Youraj Kinhikar</span></a></span></div>
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<div class="MsoNormal"><span lang="EN-US">Store code          </span></div>
<div class="MsoNormal"><span lang="EN-US">BABYSHOP Centrepoint21122</span></div>
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<div class="MsoNormal"><span lang="EN-US"><a id="OWAAM3C0288C19F4F46EEBD56E2859F8E7400" href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@seeta.seeta</span></a>
<a id="OWAAMC6F69F323A2F401A892463AE37F32D1D" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Shakeeb Arsalan</span></a>
<a id="OWAAM32856453B1F34631B2D57E99911C405C" href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Apoorv Joshi</span></a>
<a id="OWAAM0B5CCEA830274225BE42AFE517936259" href="mailto:[email-masked]" target="_blank" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Fauzan Ahmad, Musalman</span></a></span></div>
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<div class="MsoNormal"><span lang="EN-US">Please do not forget the store code.</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;color:#1F497D">Thank you and Kind Regards,</span></div>
<div class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;color:#1F497D">Jessie Caparas</span></div>
<div class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;color:#1F497D">Email:
<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a></span></div>
<div class="MsoNormal"><span lang="EN-US" style="font-size:10.0pt;color:#1F497D">T: +97145172087</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Youraj Kinhikar &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Sunday, November 8, 2020 10:00 AM<br>
<b>To:</b> Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Sachin Maheshwari &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Jessie Caparas &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#1625191] - Re: </span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>تم تأكيد طلبك للاستلام من المتجر</span><span lang="EN-US"></span>
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<div class="MsoNormal"><span lang="EN-US">Location please</span></div>
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<div class="MsoNormal"><span lang="EN-US"><a id="OWAAM5EA1FC7F3D244FE793FA6A3BD4DD852A" href="mailto:[email-masked]" target="_blank" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Jessie Caparas</span></a>:FYI</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> 07 November 2020 00:20<br>
<b>To:</b> Youraj Kinhikar &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;; Sachin Maheshwari &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#1625191] - Re: </span><span lang="AR-SA" dir="RTL" style='font-family:"Times New Roman",serif'>تم تأكيد طلبك للاستلام من المتجر</span><span lang="EN-US"></span>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Subject : Late C&amp;C delivery</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Problem Statement – Late C&amp;C Delivery</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Tracking ID – 839576956930999991  READY_TO_SHIPPED</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Order ID --8395769569</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Assistance Required – Need urgent C&amp;C delivery</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Order placed on :05-Aug-2020</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please update us about the delay in delivery and arrange a delivery ASAP.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Ezzaldeen</span></div>
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