Subject: Re: Order status not updated case id - 1757631 Order Date :Oct 29, 2020 Order ID:6236918083
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 28 Nov 2020 06:22:02 -0700 (MST)

Hi Team, 

Kindly assist in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Sent: Saturday, November 28, 2020 6:51:16 PM 
Subject: Order status not updated case id - 1757631 Order Date :Oct 29, 2020 Order ID:6236918083 

Hi Team, 

Problem Statement: Order status not updated 

case id - 1757631 
Order Date :Oct 29, 2020 
Order ID:6236918083 
Tracking ID:CRDSAL0088865920 

Assistance Required: update the order status as not delivered so that the refund can be processed. 

Issue Description: The order status as per the tracking is - return to origin from 11/11/2020. 

Regards,