Subject: Re: RE: Delay in order status update // 6237573361 // CRDSAL0079773920
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 28 Nov 2020 12:00:39 +0000

Dear Imran,     Thank you for contacting FarEye.     @Vishwajeet please confirm the request.  ​   You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/d4a24bb72268ff985e371e4075e51d4f890d97677cfb07248187624cc7b10a54 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.     Thanks and Regards,     Skand Singh Technical Engineer | FarEye       Call: +91 70-6595-6595  || www.getfareye.com    Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.       
                           
                            On
                            Sat, 28 Nov at  5:18 PM
                            ,  Mohd Imran <[email-masked]>  wrote:
                             
 Hi 
@FarEye Support

@Vishwajeet Singh, 

 

 Please mark below order as RTO. 

 

 Order ID: 6232894631 

 Tracking ID: CRDSAL0079773920 

  

 

 

   

   

 
Regards,

 
 Mohd. Imran 

 Customer Support WEB TEAM. 

 Landmark Tower, Dubai 

 +971-45172116 

 

 

 
From: Seeta Seeta <[email-masked]>  
Sent: Saturday, November 28, 2020 2:41 PM 
To: Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; M Ataullah <[email-masked]> 
Subject: Delay in order status update // 6237573361 // CRDSAL0079773920 
Importance: High 

 

   

External email sender, please take precaution.

 

 
 
 Hi Team, 

 

   

 
 Problem Statement: Delay in order status update 

 

   

 
 Order Date: 14-Oct-2020 

 
 
 Order ID: 6232894631 

 
 
 Tracking ID: CRDSAL0079773920 

 

   

 
 Assistance Required: Need to mark as NDR 

 

 

 
 Issue Description: As per Tracking ID the shipment is showing return to origin on 05/11/2020, but still the Hybris status is not updated, so kindly do what is required
 ASAP 

 

  

 
 
 Thanks & Regards, 
Seeta Kunwar 

 

 
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