Subject: Re: Technical Issue//Order ID: 8211562356
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 28 Nov 2020 03:52:08 -0700 (MST)

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 27 November, 2020 17:27:18 
Subject: Re: Technical Issue//Order ID: 8211562356 

Hi Team, 

Any updates on this case? 

Regards, 
Ebrahim Hageb 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 23 November, 2020 16:14:16 
Subject: Technical Issue//Order ID: 8211562356 

Hi Team, 
Problem Statement: Technical Issue 

Order Date : Nov 2, 2020 
Order ID: 8211562356 
Tracking ID: NA 

Issue Description: The Customer placed the order on Nov 2, 2020, and it is pending since then. 

Case History: The customer reached out to us on Nov 20, 2020, and since then the issue has been escalated to the warehouse team and they have told that the order still under process due to tech issue already escalated to IT 
INC 0896414 
PFB the attached screenshot of the response from warehouse. 

Assistance Required: We request you to look into this concern and help us to resolve the case on ASAP. 

Regards, 
Ebrahim Hageb