Subject: RE: Late Shipping//Order ID: 6233254108
From: Mohd Imran <[email-masked]>
To: Prakash Iyangar <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, Fauzan Musalman <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 28 Nov 2020 07:49:05 +0000

Hi Prakash,

Kindly approve below refund, as per Hybris shipment dispatched. However, shipment is not trackable on Aramex’s end.

Order ID: 6233254108
Tracking ID: 46287835694
Amt – SAR 118

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]>
Sent: Thursday, November 26, 2020 3:23 PM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ebrahim <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late Shipping//Order ID: 6233254108
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly help us to mark the order cancelled as the order status is showing shipped since Oct, and now the tracking number is showing invalid.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 6, 2020 12:47:40 AM
Subject: Re: Late Shipping//Order ID: 6233254108

Hi Team,

Any updates on this case?

Regards,
Ebrahim Hageb

________________________________
From: "Ebrahim Abduljalil. Qasem" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 1 November, 2020 21:44:56
Subject: Re: Late Shipping//Order ID: 6233254108

Hi Team,

Any updates on this case?

Regards,
Ebrahim Hageb

________________________________
From: "Ebrahim Abduljalil. Qasem" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 29 October, 2020 23:35:53
Subject: Late Shipping//Order ID: 6233254108

Hi Team,

Problem Statement: Late Shipping
Order Date : Oct 15, 2020
Order ID: 6233254108
Tracking ID: 46287835694

Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Oct 15, 2020 and till now she has not received the order. As per the hybris the order status is shipped.
Customer is chasing us for her order so we request you to expedite the delivery date asap.

Regards,
Ebrahim Hageb

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