Subject: Re: Refund Followup! // 9603190833 // 1486914
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 28 Nov 2020 00:07:46 -0700 (MST)

Hi Team, 

Any update on this case? 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 17 November, 2020 14:49:07 
Subject: Refund Followup! // 9603190833 // 1486914 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Sep 15, 2020 

Order ID: 9603190833 
Return Tracking ID: 45331131414 
Assistance Required: Need refund to customer 
RMA: 1000005893 

Child Ticket: 1544010 

Issue Description: Customer raised a return request for 1 item and handed over to the courier team. Tracking status shows that items returned to Warehouse, however customer didn't received the refund. 

Kindly look into the issue and refund the customer 

Regards, 
Nitesh