Subject: Re: Cancelled RMA// 6474780493
From: Apoorv Joshi <[email-masked]>
To: Algaili Ahmed <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 27 Nov 2020 23:54:05 -0700 (MST)

Algaili, 

Please check attached and raise Jira after creating a new RMA for the item that customer has returned. 

Regards, 
Apoorv 

From: "Algaili Ahmed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, November 17, 2020 9:28:07 AM 
Subject: Cancelled RMA// 6474780493 

Dear Team, 

Problem Statement: Cancelled RMA 

Order Date : Mar 30, 2020 
Order ID: 6474780493 
Tracking ID: 45762399126;D0675FB 
RMA: 23478499 
Returned items price: SAR 109 

Issue Description: As per the customer the items have been collected by the courier but the RMA cancelled due (COVID-19 Support : Cancelled due to new regulations), kindly confirm us if the items received at WH so that the refund will be processed asap. 

Regards, 
Algaily.