Subject: RE: Status update with ref. 9616954456
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, FODEL Support <[email-masked]>, PUSHKAR SRIVASTAVA <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 27 Nov 2020 22:31:26 +0000

DELIVERED
11/27/20 6:02 PM

From: Apoorv Joshi <[email-masked]>
Sent: Friday, November 27, 2020 6:40 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; FODEL Support <[email-masked]>; PUSHKAR SRIVASTAVA <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: Status update with ref. 9616954456

External email sender, please take precaution.
Hi Team,

Please assist in closing the below case.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "FODEL Support" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "PUSHKAR SRIVASTAVA" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 27, 2020 11:31:25 AM
Subject: Re: Status update with ref. 9616954456

Hi Team,

With reference to the order number:  9616954456

Order is showing arrived at pickup location however, it appears that customer did not receive the OTP/Code for collection. Kindly resend the code to customer on priority on the following contact number: +9711569670075.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "PUSHKAR SRIVASTAVA" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 27, 2020 11:14:10 AM
Subject: Status update with ref. 9616954456

Kindly check the order number 9616954456  The status is showing that it has been reached the store but the customer did not receive the notification.

Thank you

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