Subject: Re: ON_VALIDATION_CANCELLED // 8201579820 // 1459309
From: Apoorv Joshi <[email-masked]>
To: Mohammad Shababe Quamar <[email-masked]>
Cc: Mustafa Chakki <[email-masked]>, Rashid Gafoor Kaskar <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Nitesh Singh <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 27 Nov 2020 08:32:07 -0700 (MST)

Hi Shababe, 

Please update on the below. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Mohammad Shababe Quamar" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Mustafa Chakki" <[email-masked]> 
Cc: "Rashid Gafoor Kaskar" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Nitesh Singh" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Saturday, November 14, 2020 12:30:54 PM 
Subject: RE: ON_VALIDATION_CANCELLED // 8201579820 // 1459309 

Hi [ mailto:[email-masked] | 
@Mustafa Chakki ] 

Please have a look into this. 

Thanks, 

Shababe Quamar 

From: Apoorv Joshi <[email-masked]> 
Sent: Saturday, November 14, 2020 8:27 AM 
To: Mohammad Shababe Quamar <[email-masked]> 
Cc: Rashid Gafoor Kaskar <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Mustafa Chakki <[email-masked]>; Nitesh Singh <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: ON_VALIDATION_CANCELLED // 8201579820 // 1459309 

External email sender, please take precaution. 

Hi Shababe, 

Please assist in closing the below case. No action taken on the following KNET ticket: 03631031, Case pending since Septemeber. 

Please also find the bank statement attached. Amount to refund: KWD3.50, Transaction ID: 024930006822 

Thank you for your help! 

Regards, 

Apoorv 

From: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Rashid Gafoor Kaskar" < [ mailto:[email-masked] | [email-masked] ] >, "Mustafa Chakki" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Nitesh Singh" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, October 14, 2020 8:43:07 AM 
Subject: ON_VALIDATION_CANCELLED // 8201579820 // 1459309 

Hi Team, 

Kindly assist us to process the Knet ticket: 03631031 of order # 8201579820 . 

Regards, 

Fauzan 

From: "Nitesh Singh" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 19 September, 2020 12:38:02 
Subject: ON_VALIDATION_CANCELLED // 8201579820 // 1459309 

Hi Team, 

With reference to order numbers: 8201579820 order was On_Validation_Cancelled and the customer is complaining that they didn't received a refund. 

Order date: Sep 5, 2020 

Payment mode: KNET 

Ticket ID: 03631031 

Customer provided bank statement as attached above 

Kindly look into this issue and do the needful. 

Thanks, 

Nitesh 

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