Subject: Wrong Delivery // 6490290931 // S001263573867
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>, escalations dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Hemyar Nasser <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 27 Nov 2020 08:21:48 -0700 (MST)

Hi Team, 

Please note that the customer claiming he did not received the order except only message received on his mobile from courier team, however it was escalated to the courier team they replayed us that the delivery has been done to the same address. please find the attachment and advice us further ASAP. 

Thanks & Regards, 
Seeta Kunwar 

From: "Hemyar Nasser" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, 10 November, 2020 22:52:27 
Subject: POD 

Hi team, 

Problem Statement: proof of delivered. 
Order Date : May 9, 2020 
Order ID: 6490290931 
Tracking ID: S001263573867 

Assistance Required: Need proof of delivery . 
Issue Description: the customer complaining about late of delivery , as per shipa the order has been delivered on 5/16/20. but customer confirm he did not received it, please check and do the needful. 
Regards, 
Hemyar