Subject: Re: Status update with ref. 9616954456
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, FODEL Support <[email-masked]>, PUSHKAR SRIVASTAVA <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 27 Nov 2020 07:40:29 -0700 (MST)

Hi Team, 

Please assist in closing the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "FODEL Support" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "PUSHKAR SRIVASTAVA" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Friday, November 27, 2020 11:31:25 AM 
Subject: Re: Status update with ref. 9616954456 

Hi Team, 

With reference to the order number: 9616954456 

Order is showing arrived at pickup location however, it appears that customer did not receive the OTP/Code for collection. Kindly resend the code to customer on priority on the following contact number: +9711569670075. 

Thank you for your help! 

Regards, 
Apoorv 

From: "PUSHKAR SRIVASTAVA" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, November 27, 2020 11:14:10 AM 
Subject: Status update with ref. 9616954456 

Kindly check the order number 9616954456 The status is showing that it has been reached the store but the customer did not receive the notification. 

Thank you