Subject: Re: Late shipping // 6490257799 // Need to process the refund
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Mohd Imran <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, M Ataullah <[email-masked]>, Jessie Caparas <[email-masked]>, malik ismail <[email-masked]>
Date: Fri, 27 Nov 2020 05:32:24 -0700 (MST)

Hi Team, 

Please assist in cancellation of the order in the below case as we are advised not to add anything in the cancellation sheet. Case is pending since very long time. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Mohd Imran" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "M Ataullah" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "malik ismail" <[email-masked]> 
Sent: Wednesday, November 18, 2020 1:29:25 AM 
Subject: RE: Late shipping // 6490257799 // Need to process the refund 

Hi Seeta, 

Please forward this in cancellation sheet. 

In case If not cancelled let us know. 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Seeta Seeta <[email-masked]> 
Sent: Tuesday, November 17, 2020 4:21 PM 
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]> 
Cc: Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; M Ataullah <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Late shipping // 6490257799 // Need to process the refund 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

Kindly take an action on this case it's pending from 6 May, but the customer raised his complain before few days. 

Thanks & Regards, 
Seeta Kunwar 

From: "M Ataullah" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 9 November, 2020 13:32:46 
Subject: Late shipping // 6490257799 // Need to process the refund 

Hi Team, 

Problem Statement: Late shipping 

Order Date: May 9, 2020 

Order ID: 6490257799 

Tracking ID: 649025779922999991 

Assistance Required: Need to mark the consignment as NDR 

Issue Description: The order partially shipped from our end, and other remain items are still showing ready to shipped, so kindly mark it as NDR or Lost In Transit, and process the refund as well. 

Regards, 

Syed Ataullah 

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