Subject: RE: Refund Not Processed // 6236988463
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Malik Ismail <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Ksaconloc Returns <[email-masked]>, Mohammed Awad MohammedGaily <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>
Date: Fri, 27 Nov 2020 12:25:40 +0000

@Ramesh Gottimukkala<mailto:[email-masked]> @Ksaconloc Returns<mailto:[email-masked]> @Mohammed Awad MohammedGaily<mailto:[email-masked]>

Please close the return for this order.

Child ticket 1720701

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Friday, November 27, 2020 3:45 PM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; M Ataullah <[email-masked]>
Subject: Refund Not Processed // 6236988463

External email sender, please take precaution.
Hi Team,

Problem Statement: Refund Not Processed

Order Date : Oct 29, 2020

Order ID: 6236988463
Return Tracking ID: 46378501503
Child Ticket ID; 1720701
Assistance Required: Need urgent process the RMA 1000144907

Issue Description: Customer raised a return request for 4 item and as per customer she/he handed over all 4 items to the courier team.

As per tracking ID it has been received from our end, so kindly process the RMA,

Thanks & Regards,
Seeta Kunwar
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