Subject: RE: Defective item/ 6226466840
From: EcomRDC babyshop5 <[email-masked]>
To: seeta.seeta <[email-masked]>, Centrepoint <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, asjad hussain <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, ArishLaila <[email-masked]>, Babyshop <[email-masked]>, Bsdm Nurserywh <[email-masked]>, Bsj Nf <[email-masked]>, Sachin Maheshwari <[email-masked]>
Date: Fri, 27 Nov 2020 12:17:15 +0000

Dear Team,

The below delivery assembly done on yesterday.
So kindly check and confirm.

Thanks & regards,
Akram Shaik

From: EcomRDC babyshop5
Sent: Thursday, November 26, 2020 8:46 AM
To: Sachin Maheshwari; seeta.seeta
Cc: Shakeeb Arsalan; asjad hussain; Fauzan Musalman; Apoorv Joshi; Escalations Dxbteam; ArishLaila; Babyshop; Bsdm Nurserywh; Bsj Nf
Subject: RE: Defective item/ 6226466840

Dear Sir,

Will arrange delivery team for assembly.

Thanks & regards,
Akram Shaik

From: Sachin Maheshwari
Sent: Thursday, November 26, 2020 8:43 AM
To: seeta.seeta; EcomRDC babyshop5; Bsj Nf; Bsdm Nurserywh
Cc: Shakeeb Arsalan; asjad hussain; Fauzan Musalman; Apoorv Joshi; Escalations Dxbteam; ArishLaila
Subject: RE: Defective item/ 6226466840

Hi @EcomRDC babyshop5<mailto:[email-masked]> , @Bsj Nf<mailto:[email-masked]> , @Bsdm Nurserywh<mailto:[email-masked]>,

Team, pls check on the issue below & help us resolve on urgent basis.

Regards,
Sachin

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 26, 2020 9:35 AM
To: [email-masked]<mailto:[email-masked]>; EcomRDC babyshop5 <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; asjad hussain <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Subject: Re: Defective item/ 6226466840

External email sender, please take precaution.
Hi Team,
Kindly check the below as per WH the issue has been resolved however the customer claims that the problem still persist .

Order Date : Sep 23, 2020
Order ID: 6226466840
Tracking ID: 14822176226466840
Item: 155363875 -

Kindly do the needful.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "asjad hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 12 November, 2020 12:37:29
Subject: Defective item/ 6226466840

Hi Team,

Problem Statement: Defective item.
Order Date : Sep 23, 2020
Order ID: 6226466840
Tracking ID: 14822176226466840
Item: 155363875 -
Assistance Required: The received  Item not working properly

Issue Description: The customer is claiming that the item is  not working and wants to return it, we escalated to the warehouse and we were informed that the issue is solved but the customer is constantly chasing us.
kindly check and do the needful.

Regards,
Asjad.

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