Subject: RE: Amount Deduction / [email-masked]
From: Mohammad Shababe Quamar <[email-masked]>
To: seeta.seeta <[email-masked]>, Mustafa Chakki <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Rehan Khan <[email-masked]>, Manish Kumar <[email-masked]>, Anju John <[email-masked]>, Harish Thakor <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Fri, 27 Nov 2020 09:09:41 +0000

Hi @Mustafa Chakki<mailto:[email-masked]>

Please help us to close this case.

Thanks,
Shababe Quamar

From: Seeta Seeta <[email-masked]>
Sent: Friday, November 27, 2020 7:05 AM
To: Mustafa Chakki <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Rehan Khan <[email-masked]>; Manish Kumar <[email-masked]>; Anju John <[email-masked]>; Harish Thakor <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Amount Deduction / [email-masked]

External email sender, please take precaution.
Hi Mustafa,

Please note that we there is an update in the Kuwait spreadsheet "NOT CAPTURED/Manual request to be sent to bank." from the KW finance.

Please advise further if the amount has been reversed.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 1 November, 2020 15:21:15
Subject: Amount Deduction / [email-masked]<mailto:[email-masked]>

Hi Team,

Customer claim that he tried to place the order and amount was deducted twice but order has not placed successfully, we have checked with his email i.d but we have not found any order related with this amount.

Customer also share with us his bank statement so we request you please do the needful.

Ticket number - 1622330

EMAIL ID - [email-masked]<mailto:[email-masked]>

Mobile number - +96597446622

We are looking forward to your reply.

Regards
Rehan
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