Subject: RE: Refund Not Processed // 2000430759
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Malik Ismail <[email-masked]>, EGYWH ADMIN <[email-masked]>, Yasser Elsayed <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, M Ataullah <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 27 Nov 2020 09:08:07 +0000

@EGYWH ADMIN<mailto:[email-masked]> @Yasser Elsayed<mailto:[email-masked]>

Please check and revert for child ticket 1713932

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Friday, November 27, 2020 1:02 PM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; M Ataullah <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Refund Not Processed // 2000430759

External email sender, please take precaution.
Hi Team,

Problem Statement: Refund Not Processed

Order Date : 06-Jan-2020

Order ID: 2000430759
Return Tracking ID: R903169
Child Ticket; 1713932
Assistance Required: Need urgent process the RMA 1000148930

Issue Description: Customer raised a return request for 2 item and as per customer she/he handed over all 2 items to the courier team. it was escalated to the WH but no revert from them.
As per tracking ID it has been received from our end, so kindly process the RMA,

Thanks & Regards,
Seeta Kunwar
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